Annual Maintenance Contract (AMC) for Split AC HVAC Systems
Client: New Middle East Marketing & Services
Location: Doha, Qatar
Scope: Annual Maintenance Contract (AMC) for Split Air-Conditioning Units
New Middle East Marketing & Services operates from a commercial office facility that relies entirely on Split AC systems to maintain a stable and comfortable working environment. In Qatar’s climate, efficient cooling is essential not only for staff comfort but also for equipment protection, customer interactions, and uninterrupted business operations. Fluctuations in cooling, excessive AC noise, drain leakage, or unexpected breakdowns can significantly disrupt workflow.
Caltiq Trading, Contracting & Maintenance (CTCM) was selected as the engineering partner to deliver a comprehensive HVAC Annual Maintenance Contract (AMC). As a specialized engineering solutions provider in Qatar, Caltiq designed a preventive and corrective maintenance program tailored specifically for environments that depend solely on Split AC units. The focus was to improve cooling consistency, reduce breakdown frequency, and maximize the lifespan of all HVAC assets across the facility.
New Middle East Marketing & Services operates multiple Split AC units across offices, meeting rooms, cabins, storerooms, and service areas. Caltiq performed complete servicing and engineering-level inspections to ensure all units achieve optimal cooling performance throughout the year.
Caltiq carried out:
These procedures restored airflow, improved cooling efficiency, and reduced noise levels.
Outdoor units are exposed to harsh environmental conditions, making them prone to dust accumulation and overheating. Caltiq performed:
These steps ensured stable cooling output, improved energy efficiency, and extended equipment life.
Drain blockages are a common cause of indoor leakage and ceiling damage. Caltiq:
This prevented water drips, foul smells, and damage to office interiors.
Caltiq implemented a structured AMC strategy designed to maintain performance and prevent unexpected failures:
Caltiq’s methodical approach ensures consistent cooling throughout peak summer months.
To minimize downtime, Caltiq provided rapid response for:
Caltiq’s engineering team used diagnostic tools to identify root causes quickly and restore operation with minimal interruption.
Caused by dirty coils and low refrigerant.
Solution: Coil restoration and gas balancing.
Caused by blocked drainlines.
Solution: Drain flushing and slope correction.
Due to loose indoor components or fan imbalance.
Solution: Component tightening and blower alignment.
AC units drawing high current during startup.
Solution: Terminal tightening, capacitor replacement.
With Caltiq’s HVAC AMC, New Middle East Marketing & Services achieved:
Caltiq continues to support the facility as a trusted HVAC engineering partner in Doha.
